Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

15 Jan 2025

UK inflation dips to 2.5% in December

UK inflation dipped in December for the first time in three months, according to the latest data from the Office for National Statistics (ONS).

14 Jan 2025

Prime Minister Keir Starmer has indicated that the government intends to use Artificial Intelligence (AI) to help boost UK growth.