Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

20 Feb 2026

Fiscal policy 'needs a rethink', says business group

The Institute for Fiscal Studies (IFS) has warned the government that the UK's current fiscal policy 'needs a rethink'.

19 Feb 2026

UK import and export trade prospects remain uncertain, according to the British Chambers of Commerce (BCC).